Are you ready for a fun time with the boys and girls of Cafe Nocturne?

A few things to remember before you come to our shows:

1. Conduct - In the past we've had some rowdy people, destroying some of our decorations and generally not getting into the spirit of what we are.

We are clamping down and asking people to please respect the staff of Café Nocturne who worked hard on this event and the patrons who came to get the full experience. You don't have to be a robot following along but if you get too disruptive or destructive, we may ask you to leave before the show has ended. If this ends up the case, no refunds will be issued. Any café staff member has the authority to eject any patron making things difficult for staff or detracting from the other patrons' enjoyment.

2. Weapons and props - Only weapons and weapon-like props that passed weapons check/inspection may be brought into the café during your seating. If you purchased a real sword at the con, that MUST stay in your hotel room or private vehicle. If you show up with an unchecked weapon, you will be refused entry without refund. If you can run back to your hotel room, drop it off, and get back before the show ends, you will be welcomed in.

Do yourself a favour. Just don't bring an unchecked weapon to Café Nocturne.

3. Items - All props, checked weapons, shopping bags, backpacks, ALL ITEMS brought to the café by you are YOUR responsibility. Café Nocturne and it's staff assume NO responsibility if your items get damaged or go missing. If this worries you, it may be better to leave your items in your hotel room or private vehicle. Café Nocturne tries to be a safe and happy space but we cannot guarantee every patron's behaviour.

4. Theft - If you are caught stealing, you will be reported to Anime North's security staff for theft. We want everyone to feel the café is a safe place to relax. We won't tolerate anyone jeopardizing this comfort.

5. Harassment - If you are seen unwantedly harassing another patron, you will be discreetly asked to stop. If you continue, you will be ejected from the café with no refund. Security may be called if café staff deem it necessary.

Play nice, everyone. We want all of you to stay and have a good time.

6. Food allergies - We will try to accommodate any food allergies if you send an email to hideto@cafenocturne.com informing us of such allergies. We can't promise fabulous alternatives but we will do our best to be sure you're not left out. Because café funds are limited, if you do not inform us of any food allergies, we may not have any food alternatives for you. We can't help you if you don't tell us you need it.

7. Cancellations - If you need to cancel your show time, please let us know WELL in advance. Cancellations at the door CANNOT be refunded by Café Nocturne. You can try to sell your ticket(s) to someone else there but we can't help you once the Eventbrite ticket site for Anime North closes.

8. Refunds - Once we close the doors and the show begins, no refunds will be issued except in the case of extreme emergency. Café Nocturne reserves the right to issue or deny any refunds for ANY REASON once the shows have started.

Ticket Procedures

To attend your café show, please print out a copy of your café ticket(s) and bring it/them with you to the show you booked for. If you somehow lose your printout(s), still come and we will try to find another way that you can be admitted so we can all enjoy your company together.

Thanks for buying a ticket(s) for Café Nocturne. We really appreciate it and can't wait to see you!